Every ticket rated. Every good job seen.
Kudos asks your clients for one-click feedback in your Autotask ticket emails and turns it into recognition for the techs who earned it.
Get Kudos for your team95% Positive, across 5,350 Ratings at top.media, 2018–2026
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What Kudos does
One-click Ratings
Three smileys in every ticket-updated and ticket-resolved email. Each Rating is credited to the Resource who worked the ticket, and a Poor rating can request a callback.
Recognition, Points, Rewards
Colleagues give each other Badges, earn Points and redeem them for Rewards from your own catalogue.
Reports and TV dashboard
CSAT per Team and Member, customer PDFs, a leaderboard and a dashboard for the office screen. Your AI assistant can query it over MCP.
Made for MSPs in the EU
- Hosted in Germany
- English and German throughout
- Retention periods, data export and an audit log built in
- Members sign in with your own Microsoft Entra ID or OIDC provider
Prefer to run it yourself?
Kudos also runs on your own server: one Docker image, started with docker compose.
Want Kudos for your team?
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